Quote:
Originally posted by robustpuppy
Str8's brother is out there taking risks and innovating and he doesn't want to turn away revenue. He also knows that dealing with crazy parents is like trying to get rid of moles. Wack one, another one pops up in another hole.
I used to manage a business that involved playing nice with the crazy parents who spent a lot of money so their Hunters and Taylors could achieve some dream, and believe me, sending one away with a refund feels really, really good, but the relief only lasts until you get the next wack-ass call demanding to speak to the person in charge, and by the way, "My husband is a lawyer!"
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You have not truly experienced wackjobs until you deal with retired people with too much time on their hands complaining to everyone and their brother, in writing, on multiple occasions, because a co-pay got changed. Yeah, the CEO is going to read that letter.