Quote:
Originally posted by notcasesensitive
As noted previously, I'm sure, all I fly is American (exception - Southwest LAX to Vegas - luckily I've managed to not be booked on the 5 hour late flights that I've seen there the times I've taken that route to date). I don't check bags, so I have no input on how they treat your stuff if you give it over to their possession, but I have really no complaints with the airline generally. Flights are rarely cancelled or rescheduled. More legroom than United and I think everyone else (and I travel frequently with a 6'4" person, so this is something that matters in my household). Generally pleasant and helpful flight attendant staff. Etc., etc. I book online and they have NEVER changed my seat assignment on me and they make exit rows available online. Their website is fairly user-friendly.
In fact my only gripes with them are as follows:
- they drove Legend Airlines out of business (was to be a all-business-class airline out of Love Field in Dallas)
- they drive prices up on flights into and out of Dallas generally (damn monopoly)
- they don't do nearly as many non-stops from LAX as they did from DFW (damn non-hub)
I fully understand that gripe number 2 and gripe number 3 are in contradiction with one anouther and I'm fine with that. I'm channeling Sebby here.
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Until very recently, due to hub location, convenience and the fact that most of my flights were back and forth to California, I almost exclusively flew Continental. I can't remember ever having a problem with them. Ever.
I've accumulated quite a number of points on Southwest in the last few months, and I haven't had a single problem. The only minor inconvenience was getting to the airport early, asking to get on an earlier flight and being told that my obscenely cheap internet fare precluded me from switching flights without a charge.
And watching Hummers bonk their heads in the Hobby garage has been totally worth it.
