Quote:
Originally posted by Greedy,Greedy,Greedy
I'm going to have to send you a couple of back issues.
This is a useful phrase when you are saying "It is my understanding that you have conceded x, y, and z" because it invites them to concede again in a very nice way the thing you have rephrased. If you just say "you have conceded this, that and the other thing, am I right" you're more likely to get a "No, not quite" because you didn't use the softening introduction.
But most people overuse the "softening" intros to statements; they should only be used now and then, not be habitual. I'm sure you'll agree that I am right.
Welcome to the language board, everyone.
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1. Soft polite openings invite possible hedging by the other side. Its much easier to say "Your understanding is incorrect" than "No, we did not conced/agree on that." I try to put concessions in the bag quickly and reiterate them until they are psychologically considered part of the settlement.
2. Its all subjective. So much depends on the personalities and the situation. I find as long as you make everyone look good, you'll get something you want. Best advice I ever got was "You'll know a great settlement because no one will be really happy at the end." No wonder litigators have substance abuse problems.