Quote:
Originally posted by Austintatious
This is probably the wrong place to ask but what do small firms do?
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What's wrong with voicemail? Does each attorney have their own VM account or is it one for the firm? VM is everywhere, with a proper outgoing message I don't think clients would be annoyed at leaving a message rather than talking to a live person.
I, on the other hand, get annoyed at callers who don't leave a detailed massage. "Hey Anne, it's GP, call me back" I hate those. Tell me who you are, why you are calling and where I can reach you. That way, when I call you back I can leave the answer on your VM system.
