Quote:
Originally Posted by Greedy,Greedy,Greedy
I had the pleasure recently of helping a relative deal with a foreclosure being done by one of the mills hired by a large servicing operation for securitized mortgages. The debtor was just $2,000 behind. I had two whole questions: how much does he owe and where do I send the check? The bank sent me to the law firm to answer it. Three calls and two letters to some paralegal whose identity changed in the middle later, I got my answer, together with an itemized bill adding over $700 to answer the question, plus another $400 in other charges that were run up while I was trying to figure out where to mail the check.
The "fuck em" attitude needs to get applied to the mills doing this work and the banks hiring them as much as some of the debtors. The sad thing is we'll probably move the loan to a community bank with guarantors on it to bring the rate down, which is probably just what the assholes want.
|
My "fuck them" comment only applied to someone who didn't take the time or effort to answer a complaint. That's inexcusable. Your relative was diligent and I agree with you that the $1100 in costs was unreasonable.
I lost the envelope with the address to send a payment to my mortgage lender a few months ago. I called the bank five times before someone could provide me with a simple address. It's really appalling how disorganized they are, and it all stems from them being way too big.
Threaded Mode